Business Process Outsourcing
Turn to the best business process outsourcing company to help you overcome the obstacles in your business and manage all the workflows.
We are a quality-driven and client-focused business process outsourcing service providers powered by a well-trained and educated workforce. At Intersoft BPO solutions, we enable the streamlining of recruitment processes, benefit our clients from a reduction in overheads and add value to their bottom line. Clearly, through the quality BPO services, we make our clients achieve a competitive edge in the market.
Intersoft Business Process Outsourcing – Your Ultimate Business Support Partner
At Intersoft, we do things distinctively! We firmly believe that business support services are not exclusively about “outsourcing”. However, they develop a concrete process of growing one’s business, providing excellent services, and retaining old customers. Hence, this all eventually leads to swift growth and progress in businesses.
We offer a wide range of BPO services which include efficient data management, troubleshooting technical errors, solving administrative issues, and grabbing potential customers. Additionally, the perfect blend of research, manpower, technology, and analytics takes your business ahead in the market. We have the expertise and skilled professionals to manage and properly set up a large inbound and outbound BPO call center and handle customers in a professional manner. Also, they excel in communicating with customers on call, generating leads, making verifications, collections and sales. Indeed, we are known to be the best-managed service providers in London
Why Choose Intersoft for Business Process Outsourcing Services?
We strive to achieve your strategic goals, improving productivity, increasing efficiency, and meeting all your requirements.
Intersoft aims to accelerate your productivity. We examine your revenue areas, enable you to focus more on customers, and gain momentum for other significant projects to accelerate the productivity rate.
With the latest and the most advanced technology, we provide businesses with flexible BPO solutions to meet client demands. Moreover, we assist you to invest in emerging technologies whilst avoiding financial losses and risks.
Intersoft supplies business support services to ensure smooth workflows. Truly, our experts make sure that your business activities are operated efficiently. Moreover, we try allocating your resources to empower your business and operate at maximum potential.
BPO (Business Process Outsourcing) Services We Provide
BPO Call Center
Our versatile and competent BPO call center services help in engaging potential customers for your business through a friendly and efficient customer service team.
Our Inbound Call Centre Service includes:
- Inquiry Handling
- Sales Lead Qualification
- Tech Support Services
- Answering Service
- Direct Response Marketing
- Customer Service
- And, Helpdesk Solutions
Our Outbound Call Centre Service include:
- Cross-Selling and Upselling
- Lead Generation
- Appointment Setting
- Product Service promotion
Payment Collection and Recovery
We, at Intersoft outsourcing company, provide effective and highly skilled payment collection as well as debt recovery professionals who reduce your labor costs and smoothens your workflow.
Quality assurance is essential to ensure that the services you provide match your customer expectations. For this purpose, we perform comprehensive testing to ensure quality and maintain a standard.
Our professional and experienced agents effectively communicate with clients, provide full support and solve queries. The services include mainly:
- Product or Service information requests
- Order Taking
- Order Fulfilment
- Query Resolution
- Troubleshooting for services and products
- Feedback or response to an inquiry
- Query Resolution
24/7 chat services are required for a website’s success. Well, to cater to this need, our chat support team provides full assistance to engage with customers.
- Live customer support
- Marketing Services
- 24×7 online support
- Also, complaint registration and its resolutions
HR Management & Business Process Outsourcing
Undoubtedly, we assist in reforming the employee experience and ensure retention with innovative workforce models and management services.
Marketing Operations & Business Process Outsourcing
We provide the best marketing operations, be it digital marketing efforts or traditional marketing collateral. Indeed, Intersoft is here to fully assist you in your business goals.
Boost Your Business Progress with Business Process Outsourcing
In today’s digital world, it is utterly impossible to move forward with traditional ways and conventional methodologies. Therefore, for sustainable growth, new services are required to anchor customer relationships and generate leads. So, we provide businesses with BPO solutions and new operating models that harness artificial intelligence, and other latest technologies to develop competitive business process models. Notably, our focus remains always on providing the best to the clients through effective customer service, smooth workflows, and smart operating systems to streamline tasks and other similar business support services.
We apply innovative ideas, intelligence, industry-related experience, IT skills, business values, modern tactics, and skill sets to increase business profitability, agility, productivity, and enhance business performance. Moreover, we try reducing costs and lowering overheads to maximize business outputs.
You can get access to our services 24/7. Importantly, our expert management and support staff focus on providing effective and responsive BPO services to businesses in order to make them compete well in the business world outside.
Our Process Flow
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